PSHB Standard and Basic Options
2026 Blue Cross and Blue Shield Service Benefit Plan - Standard and Basic Option
Table of Contents
Table of Contents
Table of Contents
Introduction - 4
Plain Language - 4
Stop Health Care Fraud! - 4
Discrimination is Against the Law - 5
Preventing Medical Mistakes - 6
PSHB Facts - 9
Section 3. How You Get Care - 19
Non-PSHB Benefits Available to Plan Members - 137
Section 6. General Exclusions - Services, Drugs and Supplies We Do Not Cover - 138
Section 7. Filing a Claim for Covered Services - 140
Section 8. The Disputed Claims Process - 144
Section 8(a). Medicare PDP EGWP Disputed Claims Process - 147
Section 9. Coordinating Benefits With Medicare and Other Coverage - 148
Index - 169
Summary of Benefits for the Blue Cross and Blue Shield Service Benefit Plan Standard Option - 2026 - 171
Summary of Benefits for the Blue Cross and Blue Shield Service Benefit Plan Basic Option - 2026 - 173
2026 Rate Information for the Blue Cross and Blue Shield Service Benefit Plan - 182
Plain Language - 4
Stop Health Care Fraud! - 4
Discrimination is Against the Law - 5
Preventing Medical Mistakes - 6
PSHB Facts - 9
Coverage information - 9
• No pre-existing condition limitation - 9
• Minimum essential coverage (MEC) - 9
• Minimum value standard - 9
• Where you can get information about enrolling in the PSHB Program - 9
• Enrollment types available for you and your family - 9
• Family Member Coverage - 10
• Children’s Equity Act - 11
• Medicare Prescription Drug Plan (PDP) Employer Group Waiver Plan (EGWP) - 11
• When benefits and premiums start - 11
• When you retire - 12
When you lose benefits - 12
• When PSHB coverage ends - 12
• Upon divorce - 12
• Medicare PDP EGWP - 12
• Temporary Continuation of Coverage (TCC) - 13
• Finding replacement coverage - 13
• Health Insurance Marketplace - 13
Section 1. How This Plan Works - 14• No pre-existing condition limitation - 9
• Minimum essential coverage (MEC) - 9
• Minimum value standard - 9
• Where you can get information about enrolling in the PSHB Program - 9
• Enrollment types available for you and your family - 9
• Family Member Coverage - 10
• Children’s Equity Act - 11
• Medicare Prescription Drug Plan (PDP) Employer Group Waiver Plan (EGWP) - 11
• When benefits and premiums start - 11
• When you retire - 12
When you lose benefits - 12
• When PSHB coverage ends - 12
• Upon divorce - 12
• Medicare PDP EGWP - 12
• Temporary Continuation of Coverage (TCC) - 13
• Finding replacement coverage - 13
• Health Insurance Marketplace - 13
General features of our Standard and Basic Options - 14
We have a Preferred Provider Organization (PPO) - 14
How we pay professional and facility providers - 14
Your rights and responsibilities - 15
Your medical and claims records are confidential - 15
Section 2. Changes for 2026 - 16We have a Preferred Provider Organization (PPO) - 14
How we pay professional and facility providers - 14
Your rights and responsibilities - 15
Your medical and claims records are confidential - 15
Section 3. How You Get Care - 19
Identification cards - 19
Where you get covered care - 19
Balance Billing Protection - 19
• Covered professional providers - 19
• Covered facility providers - 19
What you must do to get covered care - 21
• Transitional care - 22
• If you are hospitalized when your enrollment begins - 22
You need prior Plan approval for certain services - 23
• Inpatient hospital admission, inpatient residential treatment center admission, or skilled nursing facility admission - 23
• Other services - 23
• Surgery by Non-participating providers under Standard Option - 26
How to request precertification for an admission or get prior authorization for Other services - 26
• Non-urgent care claims - 27
• Urgent care claims - 27
• Concurrent care claims - 27
• Emergency inpatient admission - 28
• Maternity care - 28
• If your facility stay needs to be extended - 28
• If your treatment needs to be extended - 28
If you disagree with our pre-service claim decision - 28
• To reconsider a non-urgent care claim - 28
• To reconsider an urgent care claim - 29
• To file an appeal with OPM - 29
Section 4. Your Costs for Covered Services - 30Where you get covered care - 19
Balance Billing Protection - 19
• Covered professional providers - 19
• Covered facility providers - 19
What you must do to get covered care - 21
• Transitional care - 22
• If you are hospitalized when your enrollment begins - 22
You need prior Plan approval for certain services - 23
• Inpatient hospital admission, inpatient residential treatment center admission, or skilled nursing facility admission - 23
• Other services - 23
• Surgery by Non-participating providers under Standard Option - 26
How to request precertification for an admission or get prior authorization for Other services - 26
• Non-urgent care claims - 27
• Urgent care claims - 27
• Concurrent care claims - 27
• Emergency inpatient admission - 28
• Maternity care - 28
• If your facility stay needs to be extended - 28
• If your treatment needs to be extended - 28
If you disagree with our pre-service claim decision - 28
• To reconsider a non-urgent care claim - 28
• To reconsider an urgent care claim - 29
• To file an appeal with OPM - 29
Cost-share/Cost-sharing - 30
Copayment - 30
Deductible - 30
Coinsurance - 31
If your provider routinely waives your cost - 31
Waivers - 31
Differences between our allowance and the bill - 31
Important Notice About Surprise Billing — Know Your Rights - 34
Your costs for other care - 34
Your catastrophic protection out-of-pocket maximum for deductibles, coinsurance, and copayments - 35
Carryover - 36
If we overpay you - 36
When Government facilities bill us - 36
Section 5. Benefits - 37Copayment - 30
Deductible - 30
Coinsurance - 31
If your provider routinely waives your cost - 31
Waivers - 31
Differences between our allowance and the bill - 31
Important Notice About Surprise Billing — Know Your Rights - 34
Your costs for other care - 34
Your catastrophic protection out-of-pocket maximum for deductibles, coinsurance, and copayments - 35
Carryover - 36
If we overpay you - 36
When Government facilities bill us - 36
Non-PSHB Benefits Available to Plan Members - 137
Section 6. General Exclusions - Services, Drugs and Supplies We Do Not Cover - 138
Section 7. Filing a Claim for Covered Services - 140
Section 8. The Disputed Claims Process - 144
Section 8(a). Medicare PDP EGWP Disputed Claims Process - 147
Section 9. Coordinating Benefits With Medicare and Other Coverage - 148
When you have other health coverage - 148
• TRICARE and CHAMPVA - 148
• Workers’ Compensation - 149
• Medicaid - 149
When other Government agencies are responsible for your care - 149
When others are responsible for injuries - 149
When you have Federal Employees Dental and Vision Insurance Plan (FEDVIP) - 150
Clinical trials - 150
When you have Medicare - 151
• The Original Medicare Plan (Part A or Part B) - 151
• Tell us about your Medicare coverage - 152
• Private contract with your physician - 152
• Medicare Advantage (Part C) - 152
• Medicare prescription drug coverage (Part D) - 153
• Medicare Prescription Drug Plan (PDP) Employer Group Waiver Plan (EGWP) - 153
• Medicare prescription drug coverage (Part B) - 154
When you are age 65 or over and do not have Medicare - 156
Physicians Who Opt-Out of Medicare - 157
When you have the Original Medicare Plan (Part A, Part B, or both) - 157
Section 10. Definitions of Terms We Use in This Brochure - 159• TRICARE and CHAMPVA - 148
• Workers’ Compensation - 149
• Medicaid - 149
When other Government agencies are responsible for your care - 149
When others are responsible for injuries - 149
When you have Federal Employees Dental and Vision Insurance Plan (FEDVIP) - 150
Clinical trials - 150
When you have Medicare - 151
• The Original Medicare Plan (Part A or Part B) - 151
• Tell us about your Medicare coverage - 152
• Private contract with your physician - 152
• Medicare Advantage (Part C) - 152
• Medicare prescription drug coverage (Part D) - 153
• Medicare Prescription Drug Plan (PDP) Employer Group Waiver Plan (EGWP) - 153
• Medicare prescription drug coverage (Part B) - 154
When you are age 65 or over and do not have Medicare - 156
Physicians Who Opt-Out of Medicare - 157
When you have the Original Medicare Plan (Part A, Part B, or both) - 157
Index - 169
Summary of Benefits for the Blue Cross and Blue Shield Service Benefit Plan Standard Option - 2026 - 171
Summary of Benefits for the Blue Cross and Blue Shield Service Benefit Plan Basic Option - 2026 - 173
2026 Rate Information for the Blue Cross and Blue Shield Service Benefit Plan - 182